Build a thriving online community: 101 community guide

This is a recording of a talk given at the International Social Summit Barcelona 2023. In this talk, Rachael Silvano from Zapier explains the key first steps to building your online community, and how to set yourself up for success. She covers some basic definitions and best practices, including the importance of a shared mission and vision. She also addresses particular challenges and suggestions for building a dynamic global community.

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